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Privacy

Nordic Wellness Drinks Ltd

Privacy Policy 1st June 2020

 

What service/product do we provide?

Nordic Wellness Drinks Ltd is a is a modern company, that produce and sell small batch healthy fermented drinks, “Inspired by Nature”, that support Good Health and Wellbeing.

Policy Summary:

This policy covers all relevant aspects of personal data we hold, collect, retain, for what purpose and how you can exercise your rights, under the GDP regulation, which came into force in May 2018.

What personal data do we collect?

We may ask you to provide certain “Personally Identifiable Information” (PII) that can be used to contact or identify you. PII may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Full Address
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or other information that may be of legitimate interest to you. You can opt out of receiving all or some of these communications by using the "unsubscribe" options on the communication.

We do not collect or process Sensitive Personally Identifiable Information (SPII) through this website. SPII includes race or ethnic origin; political opinions; religious; health records etc. If you do provide SPII, you explicitly consent to us using it for the purposes for which it has been provided.

Data Usage:

We may also collect information on how our Website is accessed and how you navigate including the pages of our Website that you visit, the time / date / duration etc. We may also collect information such as your IP address, browser type / version etc.

Cookie Data and Tracking:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How do we use your personal data?

We may use your data for a variety of reasons including some or all of the following:-

  • Maintain and improve our Website (e.g. pages visited most / least often).
  • To communicate relevant changes to you (e.g. change to T&Cs, pricing alterations).
  • To invite you to participate in future product trials (e.g. New flavour feedback request).
  • To assist in customer support (e.g. locate your information and resolve your query).
  • To create analytics (e.g. make recommendations to you).
  • To proactively identify and resolve any technical issues (e.g. support).
  • To communicate special offers and other relevant information regarding events and our products that are similar in nature to those that you have already purchased or enquired about if you haven’t previously opted out.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

We use Legitimate Interest & Consent:

Legitimate interest:

We apply the 3 legitimate purpose tests and do not collect data otherwise: -

  • Purpose test: We pursue a legitimate interest e.g. matching products and services previously purchased from us for matching.
  • Necessity test: The processing is necessary for our purpose e.g. during the ordering, payment and delivery process.
  • Balancing test: The individual’s interests are not overridden in the legitimate interest.

Consent:

  • We keep records to demonstrate how we gained consent
  • You have the right to withdraw consent easily and at any time

For further information on GDPR legal basis for collecting and using data, please refer to the ICO website.

What is our personal data Retention Period?

We only retain your Personal Data only for as long as is necessary. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (e.g. compliance with applicable laws), resolve disputes and enforce our legal agreements and policies.

Who do we share your personal data with?

We only share relevant personal data with 3rd party service providers where they provide a service in order to fulfil the ordering and delivery process (e.g. name address with courier companies). We will not share your data with any other third parties.

What data do we transfer your data outside of EEA?

No personal data will be transfer outside of the EEA.

Your Data Protection Rights under the General Data Protection Regulation (GDPR) – Residents of EEA

Under the GDPR regulation 2018, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. 
  • The right of rectification. 
  • The right to object. 
  • The right of restriction. 
  • The right to data portability. 
  • The right to withdraw consent. 

Changes to this Privacy Policy:

We will email you or publish a notice on our Website prior to the change becoming effective.

Contact us:

To exercise any of these rights, please contact us on info@nordicwellnessdrinks.co.uk .We will ask you to verify your identity before responding to a Subject Matter Request.